Gallan & Grit / Good to know

A little clarity.
More room for the moment.

Planning something, choosing a keepsake or finding your order? Start here.

Good to know / GGCS

CLOCK IT & your event

What is CLOCK IT?

CLOCK IT is the keepsake experience by Gallan and Grit Creative Studios. Live Flipbooks, photo magnets, magnetic puzzles and live engraving turn a shared moment into something personal to keep.

Explore CLOCK IT ↗︎
How are photo magnets, puzzles and Flipbooks different?

A photo magnet holds one picture. A magnetic puzzle splits one picture across individual square magnets. A Flipbook turns a short captured movement into printed pages you bring to life with your thumb.

Find your keepsake ↗︎
Which magnetic puzzle sizes can I choose?

2 × 2 means 4 magnets, 3 × 3 means 9 magnets, and 3 × 4 means 12 magnets. Each size makes one complete picture. The website demo starts at 3 × 3; guests choose from the sizes enabled for their event.

Try the puzzle ↗︎
Can we make the keepsakes feel like our event?

We agree the event design, names, dates or approved artwork with you. Before personalized production, check the spelling, photo position and crop in the available preview. The photo magnet demo on this website stays in your browser; it does not upload your photo or place an order.

About artwork approval ↗︎
What do you need to plan our event?

A date or timeframe, venue or location, expected guest count, schedule and the keepsakes you have in mind. Include access requirements and any questions about space, power or connectivity. It is fine if some details are still taking shape.

Plan an event ↗︎
Does sending a brief book my date?

Sending a brief starts a conversation; it does not reserve a date or confirm a price. We confirm availability, scope, price and project-specific terms with you in writing before the booking proceeds.

How booking works ↗︎
Do Flipbooks have a digital version too?

The physical Flipbook is the keepsake. Ask about a digital replay alongside it; inclusion, delivery and access are agreed in your event plan. A sample on this website illustrates the experience rather than a particular booking package.

Plan Flipbooks for your event ↗︎

Good to know / GGCS

Creative Services

What should I put in a creative brief?

Tell us what you are showing, who it is for, where we would film and how you intend to use the result. Include your priorities, desired formats, timing and who can approve the work. We shape the story and practical shoot plan together.

Plan a shoot ↗︎
What about formats, revisions, raw files and usage rights?

These are confirmed in your agreed scope. Before the shoot, discuss final formats, revision scope, delivery dates, raw files, music and any paid-ad or other usage rights you need. There is no single allowance that applies to every project.

Creative project information ↗︎
What if an aerial shot cannot go ahead?

Aerial capture depends on location, permissions, weather and safe operating conditions. We discuss these during planning, along with a suitable ground-based alternative when needed.

Discuss your location ↗︎

Good to know / GGCS

Your order & digital Moment

When can I collect my keepsake, and which code do I show?

Follow the status on your private tracker and the collection arrangement for your event. When the team marks your order ready, show the customer-facing pickup code from that tracker at the collection desk. The code identifies your order; it does not replace verification for online access.

Contact the studio ↗︎
I closed the page. How do I find my order again?

Use the private link or QR you saved when ordering. Where verified contact recovery is available, use the contact details you provided. If you did not provide contact details, cannot verify them or recovery is unavailable, ask the event team with your pickup code. Do not post your private link publicly.

Get help with your order ↗︎
Can I change the photo position or puzzle size?

Before approval, use the positioning, zoom and size controls offered for your event. Check the preview before confirming. After approval, contact the team so they can check the order and explain the available next step.

About changes and approval ↗︎
How do I keep my digital Moment?

Open your private delivery link and save any downloads offered before the access expiry shown for your order. Keep the link private. An expired link does not mean every source file or backup has been deleted.

Access and file retention ↗︎
What if payment, pickup or the finished item looks wrong?

Tell the event team or contact the studio with your order reference and a description of the issue. For a payment problem, ask the team to check before trying again. We review problems under the terms agreed for your booking and applicable consumer rights.

Contact the studio ↗︎