CLOCK IT / THE USEFUL DETAILS
Made thoughtfully.
Ordered clearly.
These details apply to purchases from the magnet shop. Event bookings have their own booking terms.
Minimum orders.
Photo magnets start at 6, with packs of 6, 12 and 24. Use different photos or repeat a favourite. Puzzle magnets start at 1 complete physical puzzle with its playable digital version. Contact us for a custom quote for 50 or more magnets.
Your photos & approval.
Check every crop, quantity and delivery detail before payment. Low-resolution photos may print softly; the crop editor flags them so you can choose another photo or accept the warning. Upload photos you own or have permission to use. Only your approved crops are sent for fulfilment.
Payment & production.
Payment uses the existing Gallan & Grit Studio Square connection. Full payment and approved crops are required before production. Cards, Apple Pay and Google Pay are available where supported by Square and your device.
Production is 3–5 business days after payment and approval. Your review includes a proposed delivery or ready date and all charges before you pay. We email an order and policy copy and provide a downloadable copy on your private order page.
Shipping in Canada.
Available tracked services and their cost appear for your postal code, order weight and configured shipping area before payment. Production and carrier transit time are separate. If no service is offered, contact us for a quote. Check your address carefully; contact us promptly if it needs correction.
Surrey pickup.
Pickup is free when offered, by appointment. The pickup address appears during your order review and in your private order details. Wait for the ready notice before arranging collection.
Cancellations & returns.
Contact us about cancellation before production. Your legal consumer rights are preserved.
Damage, defects & our mistakes.
Contact us if your order is damaged, defective or differs from the approved order. Your legal consumer rights are preserved.
Photos & your information.
Marketing permission is optional and separate from ordering.
Keep your link private.
Your private order link shows the order, delivery details and available keepsakes. Anyone with the link can access it. Contact us if it is lost or shared accidentally.
Care & safety.
Magnets are not toys. Keep away from young children and pets.
Use suitable magnetic surfaces. Avoid water, heat and abrasive cleaning. Printed colours may differ slightly from a backlit screen.
Need a hand?
hello@gallanandgrit.ca
+1-604-512-3008